Pre-Screening: Prior to & at Time of Your Appointment

  • ALL patients are required to use the BC COVID-19 Self Assessment Tool before attending an appointment
    • You MUST take a screenshot of the result of the self-assessment, as you will be asked to present it at your appointment, along with the date & time stamp of the screenshot
  • ALL patients will receive a phone call within 24 hours of their appointment to complete a pre-screening questionnaire over the phone
    • your practitioner will go through the pre-screening questionnaire with you again at the start of your appointment
    • this is to ensure the safety of your practitioner, other patients & colleagues who are part of the shared space
  • Any patient who is symptomatic, &/or does NOT meet pre-screening criteria, will have their appointment cancelled 
    • you will be asked to:
      • leave the clinic
      • contact Public Health at 8-1-1 for testing, &
      • reschedule when it is clinically indicated


Preparing for Your Appointment

  • Please arrive at the clinic no earlier than 5 minutes before your appointment
  • Please bring your own mask, wearing it on entry into the building & removing it after leaving the building
  • Please wash your hands on arrival following the guidelines from the BC CDC
  • Hand sanitizer will be provided for you to use before, and after, your appointment
    • it will be dispensed directly into your hands by your Practitioner

 

Physical Distancing

  • Physical distancing is in effect in ALL shared spaces
    • this included the elevator, which allows a maximum of 2 people at any given time
    • please ensure you allow for this timing when arriving for your appointment
  • The waiting area inside the clinic space is reduced to 1 chair
    • if it’s in use by another patient of another practitioner, please ensure you remain 2 metres apart
  • Time between patient appointments has been extended from 15 minutes to 30 minutes to avoid patient overlap
    • increased time between patients will ensure enough time is available for proper cleaning & disinfecting of the treatment room
  • Patients must be unaccompanied to their appointment
    • Exceptions: if the patient is a minor, or is requiring assistance 


Strict Cleaning & Hygiene Procedures

  • Your Practitioner will be following the same hand washing, and hand sanitizing, procedures before & after your appointment
    • these procedures have been outlined above for you, the Patient, under Preparing for Your Appointment
    • hand sanitizer will be available in the treatment room & does NOT replace proper hand washing
  • AVOID touching your face in order to prevent the coronavirus from spreading
    • spreading of the virus may occur it you have coughed or sneezed into your hands
    • tissues &/or paper towels will be available to use if you need to touch your face
  • Cleaning & disinfecting of high touch areas will take place, at minimum, between each Patient
    • including, but not limited to: doorknobs, treatment table, chairs, stools, pens, & lightswitches
  • Blankets will no longer be provided
    • if you feel you may be cold during treatment, please bring your own to use
  • UV air purifier will be used inside the treatment room
    • these air purifiers have been shown to kill viruses & help clean the air in general
  • Linens will no longer be used on the treatment table
    • the table will be thoroughly cleaned & disinfected between each Patient


Use of Personal Protective Equipment (PPE)

  • Patients must bring, & wear, their own mask for treatment
    • if a mask must be provided, a fee of $2 will be applied to your fee for service
  • Your Practitioner will wear a disposable, or cloth, mask during treatment
    • all masks will be changed between each Patient
    • disposable masks will be discarded appropriately
    • cloth masks will be laundered after each use
  •  Your Practitioner will be wearing designated work clothes & shoes
    • these will be worn once your Practitioner arrives at work & removed before leaving the clinic at the end of the day
  • Your Practitioner will be wearing goggle, or a faceshield, during treatment
    • proper removal, cleaning & disinfecting will take place after each Patient appointment, regardless of whether the goggles or faceshield appear soiled
  •  *****Your Practitioner is an immune suppressed individual*****
    • therefore, the use of PPE by BOTH the Practitioner & Patient is important to minimize potential exposure of the coronavirus to each other